Terms of use

Please read carefully the following terms of use before browsing this website. By connecting to this site, you unreservedly accept these terms. In accordance with Article 6 of French Law No. 2004-575 of 21 June 2004 on Confidence in the Digital Economy, the persons responsible for the management of the website www.salomerico.com are:

Site Publisher:
SALOMÉ RICO
Company SLDR
SIREN: 892 074 279 RCS Bobigny
Salomé Ludaescher Ricomard
23 rue des Chantereines, 93100 Montreuil, France
Email: contact@salomerico.com
Website: www.salomerico.com

Hosting Provider:
Shopify

Photo Credits:
Gwenaelle de Contades, Guillaume Belveze, and Salomé Ludaescher

Privacy Policy

At Salomé Rico, the protection of your privacy and personal data is a top priority.

We take all necessary measures to ensure the confidentiality, security, and integrity of your personal data, particularly to prevent unauthorized third-party access, in accordance with applicable regulations, including the European General Data Protection Regulation (GDPR) No. 2016/679 of 27 April 2016 and French Data Protection Act No. 78-17 of 6 January 1978, as amended.

The definitions applicable to this privacy policy are those set out in the GDPR.

This section aims to inform you about how we process your personal data and the commitments made by Salomé Rico to safeguard your data when you visit or place an order via our website www.salomerico.com.

This privacy policy may be amended at any time by Salomé Rico, notably to comply with changes in laws, regulations, case law, editorial practices, or technical requirements. You are therefore advised to consult the latest version before browsing the site.

I. Data Controller

Salomé Rico is the data controller.
Company: SLDR trading as Salomé Rico, SAS with a share capital of €1000, registered with the RCS of Paris under number 892 074 279.
Registered Office: 23 rue des Chantereines, 93100 Montreuil, France
Email: contact@salomerico.com

II. What is Personal Data?

According to Article 4.1 of the GDPR, “personal data” means any information relating to an identified or identifiable natural person. Examples include a name, first name, postal or email address, or IP address.

III. Personal Data Collected

We process customer data in connection with order fulfillment and customer service. Only data strictly necessary for the provision of our services is collected.

When collecting data, you will be informed whether certain data is mandatory or optional. Failing to provide mandatory data may limit access to certain services.

The data we collect includes:

  • User Account Data: Information provided when creating an account (first name, last name, billing and delivery addresses, email, phone number, login password), and optionally, date of birth or ring size.

  • Contact Form Data: Information you submit via the contact form (name, email, phone number, message) and our responses.

  • Order and Transaction Data: Information provided when making purchases, such as phone number, address, purchase history, purchased items, amounts, refunds, and payment details.

  • Customer Service Communications: Information exchanged via email, letter, or phone relating to inquiries, returns, or after-sales service.

  • Browsing Data: Information collected when using the site, such as connection times, browser type, language, and IP address.

  • Payment Data: Handled directly by our secure payment provider Stripe (privacy policy: https://stripe.com/fr/privacy).

IV. Purpose of Data Processing

We process personal data for the following purposes:

  • Account creation and management.

  • Order processing, including communication for bespoke orders.

  • Product delivery.

  • Complaint handling and customer service.

  • Payment management.

  • Compliance with personal rights (access, rectification, objection).

  • Marketing communications (subject to consent).

  • Site traffic analysis and audience measurement.

  • Statistical research to improve customer experience and services.

V. Legal Basis for Processing

The processing is based on:

  • Contractual Necessity: Data required for order fulfillment, account management, and after-sales service.

  • Legitimate Interests: Marketing and statistical analysis, balanced against the customer’s fundamental rights.

  • Consent: For marketing communications such as newsletters.

VI. Data Retention Period

Data is retained only as long as necessary for the stated purposes and in compliance with GDPR.

  • Marketing Data: Up to 3 years after account closure or last contact.

  • Order and Service Data: Up to 5 years following the end of the contractual relationship.

  • Archived Data: May be retained for accounting, tax, or legal obligations.

VII. Data Recipients

Personal data is accessible only to authorized staff of Salomé Rico and its processors under strict contractual obligations.

These may include delivery providers, hosting services, payment processors (Stripe), data management, and IT maintenance providers. Processors are contractually bound to confidentiality and may only process data in accordance with instructions from Salomé Rico.

For online payments, data is processed directly by Stripe (https://stripe.com/fr/privacy).

VIII. Data Security

We implement technical and organizational measures to prevent unauthorized access to personal data. Sensitive information, such as payment data, is protected by encryption and secure payment gateways.

However, users should ensure the confidentiality of their login credentials to prevent unauthorized account access.

Some personal data may be transferred outside the EU (for deliveries abroad). Such transfers comply with applicable safeguards (adequacy decisions or standard contractual clauses from the European Commission).

IX. Your Rights

In accordance with applicable regulations, you have the right to:

  • Access your data

  • Rectify inaccuracies

  • Request deletion

  • Restrict processing

  • Object to processing

  • Data portability

  • Define post-mortem data processing directives

To exercise these rights, contact: contact@salomerico.com

You may also lodge a complaint with the CNIL (www.cnil.fr) if you encounter any issues regarding your personal data.

X. Data Protection Officer

The Data Protection Officer ensures GDPR compliance and maintains a record of personal data processing activities.

For inquiries: contact@salomerico.com

XI. Cookie Management

A cookie is a small text file stored on your device when you access a service via a browser. It enables its issuer to recognize your device during the cookie's validity period.

Cookies may be installed on your device when using the site or services, depending on your preferences, which you can modify at any time.

Types of Cookies:

  • Navigation Cookies: Improve site performance and save preferences (language, display settings, cart content, etc.)

  • Analytics Cookies: Google Analytics is used to collect anonymous statistics about site usage.

Consent for Analytics Cookies:

Consent is presumed if you:

  • Click "OK" on the cookie banner

  • Continue browsing the site

  • Accept through your browser settings

You can disable cookies via your browser settings (see official browser support pages for: Internet Explorer, Safari, Chrome, Firefox, Opera, Edge).